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Terms and Policies

Website Terms And Conditions

 

Terms of Use

 

If you are looking for information about how to have your details removed from our database or change your marketing preferences please refer to premier-jobs-uk-privacy-policy-gdpr-statement.html 

Premier Jobs UK Ltd (“Premier Jobs UK”, “we” or “us”) provides you access to the premierjobsuk.com websites (the “Site”) in order to help you at every stage of the recruitment process and offer you other specialist services. Please read these Terms of Use carefully before using the Site. Using the site indicates that you accept these Terms of Use regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the site.

Where Premier Jobs UK Ltd introduces by telephone, postal mail or electronic mail any candidate for a permanent assignment or employment with our hiring clients the introductions shall be subject to our standard Terms of Business as applicable. We will provide all of our hiring clients with a copy of the Terms of Business applicable to them at the point of registration or following registration. These Terms of Use are in addition to and not in substitution for our standard Terms of Business.

 

Liability and Disclaimer

 

The information contained on this Site including any salary or on target earnings information are given in good faith and Premier Jobs UK Ltd uses all reasonable efforts to ensure that it is accurate. However, Premier Jobs UK Ltd gives no representation or warranty in respect of such information and all such representations and warranties, whether express or implied, are excluded.

No liability is accepted by Premier Jobs UK Ltd for any loss or damage which may arise out of any person relying on or using any information on this Site. Premier Jobs UK Ltd shall not be liable to any person relying on or using any such information for (a) loss of revenue, loss of actual or anticipated salary; loss of actual or anticipated profits whether arising in the normal course of business or otherwise (including, without limitation, loss of profits on contracts); loss of or damage to employment prospects; loss of opportunity; loss of the use of money; loss of anticipated savings; loss of business; loss of goodwill; loss of or damage to reputation; loss of or corruption to data; loss of management or administration time, legal and other professional fees and expenses; or (b) any indirect or consequential loss or damages however caused (including without limitation by reason of misrepresentation, negligence, other tort, breach of contract or breach of statutory duty) which arise directly or indirectly from the subject matter of this Site.

You agree fully to indemnify us and keep us fully indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this Site. We do not guarantee that any employer or client will ask for a candidate’s information, or will interview or hire a candidate, or that any candidates will be available or will meet the needs of any employer or client. We make no representation or warranty as to the final terms and duration of any appointment obtained through this Site. Whilst we take all reasonable endeavours to ensure it is the case, we do not guarantee that any employer or client will keep confidential any candidate information or data provided to them. They are however, obliged to meet the applicable data protection legislation (including) but not limited to the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”) as Data Controllers.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidlity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Your use of the Site and downloads from it, and the operation of these terms and conditions, shall be governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of the use of this website.

Premierjobsuk.com is the web site for Premier Jobs UK Ltd, a company registered in England and Wales, registered number 06156923 whose head office is Unit 6 Fourbrooks Business Park, Stanier Road, Calne SN11 9PP and registered office is Tally House, Main Road, Christian Malford, Chippenham, Wiltshire SN15 4BT.

In case of any query regarding the information on this web site, please contact admin@premierjobsuk.com.

 

Data Protection Act

 

Under Premier Jobs UK Privacy Policy (premier-jobs-uk-privacy-policy-gdpr-statement.html), we may pass Personal Data to Third Parties that help us to process Personal Data, to prospective or intended employers or clients for the purpose of recruitment or acquisition. We do not send your details speculatively to third parties or clients without your implied or express agreement.

 

Intellectual property rights

 

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Site (including without limitation photographs and graphical images)are owned by Premier Jobs UK Ltd or its licensors. You may not download, copy or print any of the pages of the Site except for your own personal use, and provided you keep intact all copyright and proprietary notices. No copying or distribution for any business or commercial use is allowed.

 

Links to or from other websites

 

As a convenience to users, this Site contains links to external websites which may interest you. We accept no responsibility for or liability in respect of the content of those third party sites. Premier Jobs UK Ltd have not reviewed or approved such sites and does not control and is not responsible for those sites or their content. Premier Jobs UK Ltd does not warrant that any links to such sites work or are up to date. Premier Jobs UK Ltd do not endorse or make any representations about those sites and the use of any such links is entirely at your own risk. Any third parties wishing to link to our Site may do so provided links are to the home page only of the Site and provided we are notified in advance by email to admin@premierjobsuk.com. Premier Jobs UK Ltd reserves the right to refuse to allow third parties to link to our Site and shall not be required to give any explanation for such refusal, or for withdrawal of previously granted permission.

Premier Jobs UK is committed to providing a high-level service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards. 

Complaints Procedure 

 

If you have a complaint, please contact Ryan Venner, Sales & Marketing Director by phone 0208 0044 154 in the first instance so that we can try to resolve your complaint informally. 

At this stage, if you are not satisfied please contact Gary Venner, Managing Director. You can write to him at: Unit 6 Fourbrooks Business Park, Stanier Road, Calne SN11 9PP. 

 

Next steps 

  1. We will send you a letter acknowledging your complaint and asking you to confirm or explain the details set out. We will also let you know the name of the person who will be dealing with your complaint. You can expect to receive our letter within 5 days of us receiving your complaint. 

  2. We will record your complaint in our central register within a day of having received it. 

  3. We will acknowledge your reply to our acknowledgement letter and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 days of your reply. 

  4. We will then start to investigate your complaint. This will normally involve the following steps; 

  1. We may ask the member of our team who dealt with you to reply to your complaint within 5 days of our request;

  2. We will then examine the team member’s reply and the information you have provided for us. If necessary, we may ask you to speak to them. This will take up to 4 days from receiving their reply. 

  3. Ryan Venner will then invite you to meet him at our head office or hold a telephone conversation if this is more convenient to discuss and hopefully resolve your complaint. He will do this within 5 days of the end of our investigation. 

  4. Within 2 days of the meeting Ryan Venner will write to you to confirm what took place and any solutions he has agreed with you. 

  5. If you do not want a meeting or it is not possible, Ryan Venner will send you a detailed reply to your complaint. This will include his suggestions for resolving the matter. He will do this within 5 days of completing his investigation. 

  6. At this stage, if you are still not satisfied you can write to us again. Another Director of the company will review Ryan Venner’s decision within 10 days. 

  7. We will let you know of the outcome of this review within 5 days of the end of the review. We will write to you confirming our final position on your complaint and explaining our reasons. If you are still not satisfied, you can contact the Employment Agencies Standards Inspectorate at the Department for Business Innovation and Skills or the REC, the industry trade association, of which we are a member by writing to the Consultancy and Compliance Team, REC, Dorset House, 1st Floor, 27 – 45 Stamford Street, London, SE1 9NT. 

 

If we have to change any of the time scales above, we will let you know and explain why. 

 

NOTE: In any event, we will comply with any statutory procedures that may relate to your complaint.

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