Operations Manager

Job Details

Reference ID 1763
Vacancy Location Newcastle
Job sector
Job type
Remuneration Salary of £45,000 - £50,000

Description

This Operations Manager job in Newcastle
provides opportunity for an experienced Financial Services professional to be a
first line leader within their operations function.

As Operations Manager, you will
be focused on ensuring the team provide excellent service to both clients and their
Financial Advisers. Your duties will include:

  • Spending 3 days a week
    visiting offices within your management, so that you can spend time in person with
    your team members
  • Manage all agreed
    administration aspects for their Financial Advisers as per agreed SLAs,
    ensuring consistency across the business
  • Ensure the offices are
    staffed sufficiently at all times, taking holidays, working from home into
    account
  • Identify and manage development
    needs of individuals and/or the team and agree SMART training plans
  • Manage individual performance
    through agreed plans, working closely with HR and Senior Management
  • Responsible for coaching
    and training new and existing team members
  • Assist and support with
    recruitment

Operations Manager requirements

  • You should have previous experience with Financial Services
    (preferably a national financial planning firm)
  • You must have team management experience and have successfully
    undertaken performance management and quality / efficiency improvement
  • You should be open to new ideas and be an advocate of a growth and
    learning culture
  • You should have ability to work under time pressure on high profile
    issues

The Company

This growing IFA firm is led by
highly respected names within the industry, accompanied with the backing of a
private equity firm. They are currently on a rapid growth phase of the
business, with already £4.5bn of AuM, which will continue to grow. They openly
recognise to achieve such success is dependent on having the right people in
the business, as such they are looking to build a strong team of passionate and
skilled team members.

Operations Manager Benefits

  • Salary of £45,000 – £50,000
  • Plus company benefits (subject to change) including: 4x DIS, PMI,
    Group IP, employee assistance programme, medicash, 5% pension (matched up
    to 10%), 10% discretionary annual bonus based on company performance
  • 24 days + 8 bank holidays, entitlement will rise 1 day per calendar
    year of service, up to a maximum of 30 days for each additional year
  • Full-time role (37.5 hours per week)
  • Your main base office will be Newcastle with travel required to the
    other offices under your management

Location

Newcastle

Call us now on 0208 0044 154 or click Apply 

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