mortgage brokerage in Hebburn is seeking an individual passionate about providing
great customer service. If you have a background in customer services and confident
using IT, please apply
Customer Service Advisor, you will be responsible for:
- Responding to inbound customer queries on the phone, email and
- Develop customer relationships and all-new
- Develop and maintain customer engagement
- Provide Technical support to customers
- Provide the latest advice, updates, and
information to your customers
- Build relationships with your clients and
resolve any queries
- Supporting clients with online help to get
them logged onto their secure portal.
Our client is passionate about
providing long term career opportunities for their team.
Service Advisor Requirements
- You must have experience in providing
excellent customer service in a professional manner (this could be from an
office environment, retail or hospitality)
- You must be confident using IT
- You must be able to demonstrate longevity in
your job roles and be looking to stay for long term
- You must have strong spoken and written
- You must have great attention to detail with strong
time management and organizational skills
- You should have experience of making outbound calls to customers
- You should have experience in Financial Services
well-established mortgage brokerage has been providing mortgage and protection
advice for over 25 years. They have continued to grow their team of Mortgage
Advisors and back-office support staff, who work closely together to ensure
they continue to provide quality mortgage advice.
Service Advisor Benefits
- Salary £17,500 rising to £20,000 once signed off probation at 6 months
- Office based role, with spacious working areas
- Car parking onsite
- 4 weeks’ notice on the shift rota, to plan your
life outside of work
- Working five days, 37.5 hours a week, over seven days on a shift rota working 7.5 hours between 09:00 am – 7.00 pm.
- Great team culture – everyone is very
friendly, warm, and welcoming.
Call us now on 0208 0044 154 or click Apply
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